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Got questions about our kits or need building tips? Our friendly support team is always here for you

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Quick answers to common questions

Frequently Asked Questions

How long does shipping take?

Standard delivery takes 3-4 business days.

What's included in each kit?

Every kit includes pre-cut cardboard pieces, illustrated instructions, water colours, plastic beads, glue and a paint brush. No scissors, or additional tools needed !

Are the kits suitable for my child's age?

Our kits range from ages 6+ Each product page shows the recommended age range and difficulty level. Younger children may need adult assistance with more complex kits.

Are KIDULT kits really eco-friendly?

Yes! All our kits are made from 100% recyclable FSC-certified cardboard. Our packaging is plastic-free and our inks are water based.

Do you offer classroom discounts?

Absolutely! Pleaseget in touch with us

How long does it take to build ?

Most models snap together within 45-60 mins. It's a chill solo project or a lively family session - just follow the steps and watch your kit come alive

Can I customise my Puzzle ?

Yes to spark your creative minds we have thoughtfully added a small set of basic water colours and paint brush. Each Model is a blank canvas, make it your creative master piece or show off as is !

What if I'm Missing a Piece ?

No Stress ! We sincerely apologise in advance for this error. Contact our support crew and we will send the necessary missing piece to finish your creation- no puzzle left behind.

What's your return policy?

We offer 2-day returns on unopened kits. If you're not satisfied, contact us for a full refund or exchange. Damaged items are replaced free of charge.